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Instant Cash Valuationwww.propertysolvers.co.uk
Property Solvers is a home buying company that also offers an estate agency service. The organisation was incorporated and registered with Companies House in 2006 as Property Solvers Limited.
Though its headquarters are in London (10-12 Barnes High Street, SW13 9LW), the organisation has branches throughout the UK, including in England, Wales and Scotland.
According to their website, Property Solvers can undertake a quick house sale within four weeks. They claim that their fastest possible cash sale can be achieved in as few as seven days.
So, how much do Property Solvers pay when buying a house for cash?
Across their range of services, the company claims to be able to offer between 75 and 100% of a home’s value. However, it is worth noting that - on their main page, below the heading for their “Quick Cash Sale” service - they explain that clients can expect to receive “up to 75%” of a property’s market value.
In the same section, under both “Property Auction” and “Estate Agency”, it is explained that sellers may receive “Up to 100% of market value”.
Clearly, the cash sale section of the business is usually able to offer a maximum of 75%. However, Property Solvers’ more traditional services - i.e. the areas of the business that rely on attracting interest from the general public - may enable the property to fetch 100% of its value
Of course, their estate agent and auction services are likely to be much slower and may fall victim to chains or buyer drop-outs.
Property Solvers offers a “Quick Cash Sale Guaranteed”, and their site even mentions that “cash advances and flexible options are available”.
Does Property Solvers offer an absolutely brilliant service?
While they have not amassed a huge number of reviews online, those that they have received are generally very positive.
They work hard to position themselves as a very trustworthy business within the currently-unregulated “sell house fast” sector, prominently displaying their membership of the Consumer Codes Approval Scheme.
They are also affiliated with multiple official overseers, including:
The organisation also offers the following benefits:
One of the most established quick home buying companies in the UK
An average sale time of just 15 days
Highly responsive 24/7 support via a freephone helpline
There are no fees to pay when selling property to Property Solvers. This is something that is repeated firmly and clearly across their site - and they even prompt users to pursue written confirmation of this via their assigned solicitor
Here are a few of the downsides of using Property Solvers to buy your property:
While this is not immediately obvious on their site, Property Solvers does not permit you to select a solicitor yourself and instead offers one of their own - “carefully selected from a panel of experienced legal professionals”. This is the case with many home buying companies.
In the description of their “Quick Cash Sale” option, they reveal that sellers may receive “up to 75%” of their home’s market value. Other businesses that buy property fast for cash tend to quote in the region of 70 - 85%, which suggests that you may get a little less for your home with Property Solvers. However, this may just be a way of managing expectations.
Reviews for Property Solvers are displayed on the following platforms:
They also appear to have an account on allAgents, though this displays no reviews. They currently have no presence on Feefo. It is worth noting that Property Solvers’ Trustpilot reviews number just seven, while they have only one write-up on Google.
There are, however, 79 reviews on Reviews.co.uk, affording the company an overall rating of five stars.
Property Solvers offer a “Guarantee to complete the sale (within 7 days, where required)” and a “Guaranteed Cash Offer”
According to their “How We Work” page, the company takes out an insurance policy once the seller has formally opted into a 7-day sale process. This policy makes the arrangement official and protects Property Solvers from any issues that may arise.
Property Solvers “Will never change our purchase price once agreed.”
The company’s strong stance against “gazundering” seems to be backed up by statements across their site - i.e. “We'll never drop the price at the last minute”.
There is a caveat to this, however. As is the case with most property sales specialists, it turns out that there are potential scenarios where the asking price could be adjusted. The organisation states:
“We would only discuss a correction should it emerge that there are significant structural issues not revealed to us at the start of the process (i.e. during the survey).
In such circumstances, we would give you a sufficient amount of time to make alternative arrangements and provide assistance should you need it.”
While Property Solvers appears to be an entity in and of itself without falling under any larger corporate identity, it does have a number of separate lines of business that all fall under its umbrella.
These include PS Investor Services - a property sourcing business that provides trading opportunities for investors, Property Solvers Online Auctions and Property Solvers Online Estate Agents.
Property Solvers has a range of accounts on social media, including Facebook, Twitter, LinkedIn, YouTube, Pinterest and Instagram. They seem to favour certain channels more than others, judging by the differing number of interactions and posts on each.
We’ll analyse this further in our “In-Depth Company Summary” below.
Below is a thorough breakdown of Property Solvers’ fees, practices and processes in the form of an “in-depth company summary”. This will hopefully answer your more specific questions about the organisation and provide everything you require to make an informed decision.
You can also use our “Help and Support” service or visit the “Contact Us” section of this site to find out more about selling a house fast.
So, how does Property Solvers’ cash buying process work?
Here is a breakdown of how the company handles the purchasing of property:
The seller requests a free cash offer by entering some simple information into the contact form on Property Solvers’ site
The company then arranges a phonecall between their sales manager and the potential client to determine whether they are happy for the process to go ahead
The Property Solvers team undertakes research into the home as part of a “desktop valuation”. This will involve:
The company then provides the seller with a “no obligation” offer based on the research they have undertaken
If the seller is happy to accept the preliminary offer, a meeting / viewing is then arranged with a Property Solvers representative. It is possible for a survey to be undertaken then and there if the homeowner wishes to sell as fast as possible
If the survey wasn’t undertaken at the first meeting, Property Solvers will send a Royal Institute of Chartered Surveyors (RICS) qualified valuer to examine the property at a time that is convenient for the seller
Property Solvers will then get in touch with the seller to make a “formal offer”and to arrange a completion date
The seller accepts the offer
The company appoints a solicitor to act on behalf of the seller to arrange a completion date
The solicitor sends a “seller’s pack” to the homeowner, which contains all required forms associated with the sale of the property
Searches are undertaken, which include the following issues:
Property Solvers will then undertake all administrative tasks to ensure that the sale is completed within the seller’s stipulated timescale
Contracts will then be drawn up and the transaction completed
The company offers post-sales support to help sellers with any issues they may have further down the line
When filling in the initial contact form in order to request a cash offer from Property Solvers, the seller is required to include an “Estimated Property Value”.
It’s important to develop a good estimate of what your home is likely to be worth before completing this form. To do this, you can research properties in your local area that have sold recently by checking HM Land Registry or checking Rightmove or Zoopla.
Try to look for properties that are of a similar age, layout, condition and style as yours, in a comparable location, with the same number of rooms. The nearby amenities and the size and type of outdoor space they have (if applicable) should also be considered.
The more recently these properties have sold, the more likely it is that your property will sell at a similar price.
There are also numerous online and high street estate agents who offer valuation services for free - as they all want to convince you to use their services!
By arranging a few separate valuations, you’ll be able to find an average that you can enter into the “Estimated Property Value” box.
It’s important to note that fast home buying companies usually make their money by buying property at below market value (usually at 75-85%) and selling it on the open market. For this reason, it is extremely rare for someone to receive 100% of their home’s value when selling in this way.
However, many companies - including Property Solvers - waive their agency and legal fees, and the speed of the process will prevent the seller from having to spend too much on mortgage repayments or maintenance in the interim.
Property Solvers offers “cash advances” at the request of the seller. So, how is this achieved?
According to their website, once contracts are exchanged on the property, the company is able to provide a percentage of the funds from the sale up-front if needed.
In many cases, this can be achieved within 24-48 hours, as long as the seller provides all of the required information in good time.
The site does not explain exactly how much sellers will be able to access up-front, so, if you are interested in selling with Property Solvers and decide to use this particular resource, do be sure to check the particulars with them before you commit.
As mentioned earlier, Property Solvers offers a range of different home buying and selling methods, each of which enables the homeowner to receive a certain percentage of their house’s value.
While they claim that users of their services may receive up to 100% of a property’s market value, this is really only possible via their Property Auction or Estate Agency.
Those who opt for their fast home sale will likely come away with between 75% - 85%. For this reason, it’s important to read the small print and to get a clear idea of what your home is worth before agreeing to an offer.
Often, sellers opt for a cash home buying service because their priority is speed: they need to sell their property quickly, and are willing to take something of a financial hit in order to achieve this. Of course, as mentioned above, the waiving of various fees will improve matters in this respect.
Property Solvers qualifies as a small business and is therefore exempt from filing full accounts with Companies’ House, making it a little more difficult to determine their precise financial position.
However, it is possible to view their abbreviated accounts right here, should you require any information of this kind.
On their website, the company claims to have the funds readily available to buy a seller’s property directly. On their “Quick House Sale” page, it reads: “We have proof of cash funds to show we are serious buyers. Ask to see our bank statements today.”
For peace of mind, it may be a good idea to follow this suggestion and talk to Property Solvers about their available funds before signing any official paperwork.
As well as their Quick House Sale service, Property Solvers has its own online estate agency and manages “modern method” property auctions.
The same owners also run Property Solvers Investor Services, a company designed to help investors find new buy-to-let and trading opportunities.
As a homeowner, you will be required to use a solicitor selected for you by Property Solvers.
Legal fees, or solicitors’ fees, are always charged during the conveyancing process. They exist to pay for a range of activities undertaken by the sellers’ legal representative, including:
However, in this case - as with many quick home buying services - Property Solvers promises to cover all seller legal fees connected with any property transaction handled through their Quick House Sale system.
Property Solvers will arrange a visit from independent RICS-qualified surveyors in order to calculate a firm offer for the home in question.
The fee for a valuation is usually charged to the seller of the property. However, Property Solvers covers this cost as part of their waived legal and agency fees.
Valuation fees are usually charged to cover:
Property Solvers claims to cover all estate agency fees when handling property transactions via their Quick House Sale process.
These costs include amounts charged for the following processes and approaches:
The Quick House Sale service from Property Solvers involves the company purchasing property directly from the seller, which means that there is no call for buyers to arrange viewings.
However, the company will need to arrange either one or two visits to the property. This is in order to
1. Discuss all steps with the seller and to take a look around
2. Enable RICS qualified surveyors to undertake a full official valuation.
Both of these tasks can be undertaken in the same visit if required in order to speed up the overall process.
As well as their “Quick House Sale” method, Property Solvers offers a number of other services on their website. We’ll explore these below.
Property Solvers also manages buyer bidding on various properties through the “Property Auctions” section of its site.
These usually follow the “modern method” of auction, where the property is usually available for online bidding for around 30 days.
At the end of this period, the highest bidder is required to pay a “reservation fee” for the property. From there, they have 28 days to make all necessary arrangements, such as instructing their conveyancer, securing the funds and exchanging contracts.
They then have an additional 28 days to complete.
This is very different from traditional auction, whereby the highest bidder automatically commits to the purchase and contracts are exchanged on the same day, with completion within 28 days.
The company offers an online estate agency service that prioritises speed and security. In order to achieve a fast sale, all properties are “realistically priced” to attract offers quickly.
This means that the home will likely be put on sale for less than other agents might suggest.
Property Solvers lists sellers’ homes on platforms such as Rightmove, Zoopla and Prime Location.
They do not tie sellers into a minimum period, which means greater flexibility.
Property Solvers’ fall through rate is not available to find online. However, as their Quick House Sale process does not rely on the expression of interest from buyers and is not at the mercy of chains, it is likely relatively low.
Property Solvers’ reviews do not make reference to any sales that have fallen though.
Property Solvers does not appear to have received any industry or customer service awards at the time of writing.
While the reviews for Property Solvers are generally very positive across platforms, it is worth noting that they only have one write-up via Google (although this does rate them five stars).
There are only seven reviews for the company on Trustpilot, 86% of which rate them as excellent. The only other review rates them as “bad”, though it appears as though the writer had not expected to receive a below market value quote despite this being explained on their site.
Reviews.co.uk, on the other hand, displays 79 reviews for the company, 78 of which rate them at 5 stars - with one providing 4 stars.
Property Solvers seems fairly active on social media, with a number of accounts.
The company has a following of 1438 on Facebook at the time of writing - and posts at least daily, mainly sharing guides and blog posts from their website.
Their Twitter account is currently followed by 1,557 people and shares similar content with the same regularity.
Property Solvers has 4,075 followers on LinkedIn and also posts at least daily on this platform.
Their YouTube channel has 112 subscribers and seems to post five or six videos per year, with 2021 being particularly active. Their latest video (at the time of writing) was recruitment-themed and dates back to November 2021.
It’s fairly rare for property buying companies or quick sale estate agents to have a Pinterest account, and while Property Solvers displays a link to theirs on their site, they only have 4 followers and have not yet posted.
Their Instagram account currently has 1,598 followers and featured regular posts up until May 2022. There is also an IG account for Property Solvers Auctions, with 2,428 followers and posts being made at least daily.
In order to position themselves as industry experts, Property Solvers regularly publishes articles about homeownership and property sales within their “Homeowners Hub”.
Director Ruban Selvanayagam also gives regular interviews, quotes and opinions in online publications - and creates guest blog posts for a range of online platforms.
There is even the option to “Become a Partner” of Property Solvers; one section of their site is dedicated to attracting other industry professionals - including estate agencies, property sourcers, property developers, construction specialists and even other cash buying companies with a view to future collaboration.
For further details about Property Solvers, check out their website at www.propertysolvers.co.uk.
Otherwise, if you are looking for further help and advice about achieving a speedy, hassle-free property sale, don’t hesitate to request Help and Support from our own team of specialists.
We hope you have found the above information useful when choosing a fast home sale company.
This Company Review and in-depth Summary have been created to provide users with a clear understanding of the organisation’s specialisms, processes and practices.
All of the information above was researched and fact-checked using:
The company’s official website
The Companies House website
Relevant review sites, including allAgents, Feefo, Google, Reviews.com and Trustpilot
Relevant social media platforms such as Facebook, Twitter and LinkedIn
The websites of regulatory bodies such as the National Association of Property Buyers, the
Information Commissioner’s Office and The Property Ombudsman
The websites of relevant rewarding bodies (from which the company claims to have received accolades)
Independent reviews of the company found via Google’s search engine
If you wish to double check any of the information provided in this summary, you can refer to these same sources.
The entirety of the information we have included in this review was correct at the time of writing. We will continue to fact-check and update the review at regular intervals in order to achieve the highest possible levels of accuracy.
We highly recommend that you undertake your own research into any home buying organisation you may be considering, as we understand that you may have unique requirements or specific queries that are not covered on this page.
You can learn more about our company comparison techniques and approaches in the “About Us” page of this site.
You’ll find a selection of handy guides in our “Resources” section. These articles may provide you with valuable information regarding selling your property fast, for the best possible price.
Alternatively, if you require a fast valuation to get a clear idea of the amount you should be offered for your property, please tap the “Valuation Tool” button below. For further information, to make any enquiries or to request advice, please tap the “Help and Support” button.
0800 046 1949
0800 046 1949
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